Is Sanctuary Roasting a coffee shop or a roastery?

Sanctuary Roasting is a specialty coffee roastery in Clovis, California, not a walk-in cafe. The roastery operates online-only. Customers who want a walk-in cafe experience can visit our affiliated cafe Sanctuary Coffee Refuge in Fresno.

Where is Sanctuary Roasting located?

Sanctuary Roasting is located at 12 W Palo Alto Ave, Clovis, CA 93612. We are online-only and ship nationwide.

Who owns Sanctuary Roasting?

Sanctuary Roasting is owned by Chef Vatche Moukhtarian, a classically trained chef with 24+ years of culinary experience and a Food Network Guy's Grocery Games winner (2019).

Is Sanctuary Roasting the same as Sanctuary Roasting Co. in Indiana?

No. Sanctuary Roasting in Clovis, California (sanctuaryroasting.com) and Sanctuary Roasting Co. in Goshen, Indiana (sanctuaryroastingco.com) are two unrelated businesses. They share no ownership, partnership, or licensing.

Does Sanctuary Roasting sell ground coffee or K-cups?

No. All retail coffee is sold whole bean only, in 12-ounce bags. We do not sell pre-ground coffee, K-cups, or pods. Custom grind is available on request for wholesale customers.

Does Sanctuary Roasting offer wholesale?

Yes. Wholesale pricing is $14.50 to $16.50 per pound with a 20-pound minimum order. No contracts required. Contact admin@sanctuaryroasting.com or text (559) 218-6735 for a quote within 24 hours.

Refund policy

Returns & Satisfaction Guarantee

Because our coffee is roasted to order and perishable, we do not accept returns on coffee. However, your satisfaction is important to us.

If your order arrives damaged, is incorrect, or you're unhappy with the freshness or quality of your coffee, please contact us within 30 days of delivery at admin@sanctuaryroasting.com with your order number and a photo (if the item was damaged). We'll make it right with a replacement or full refund.

What's covered:

Damaged or defective items
- Wrong items received
- Quality or freshness issues

How to request a resolution: Email us at admin@sanctuaryroasting.com within 30 days of delivery. There is no need to ship anything back — we handle resolution by email.

Questions about this policy? Email admin@sanctuaryroasting.com and we'll be happy to help.